Automotive Aftermarket Technology Success Driven by AE Tools Partnership with Durabook Americas

Case Study Highlights How OEM-Level Diagnostic Solutions Provider Partnered with Ruggedized Computer Manufacturer Resulting in Valuable Service Bay Tool

Fremont, CA, June 29, 2018 (GLOBE NEWSWIRE) — Durabook Americas, Inc., the North American subsidiary of Twinhead International Corporation, announced today the release of a new case study outlining the unique and flexible relationship AE Tools and Durabook Americas have established, resulting in the marriage of AE Tools’ OEM-level diagnostics solution and Durabook’s SA14 semi-rugged laptop. The combination of these two organizations, both known in their markets for quality, innovation, and commitment to their customers, means automotive aftermarket service centers have a world-class diagnostic solution they can rely on for years to come. 

The new case study can be downloaded at: 

“The automotive service bay has a distinct set of technology needs that most device manufacturers can’t address,” said Joey Hendrich, co-owner, AE Tools & Computers. “Durabook Americas offered a device with the ruggedness, performance and flexibility our customers expect, but also the willingness to customize a relationship that worked with our business model. That’s a rarity in today’s market.” 

“Each company we work with has its own set of needs driven by the market they operate in, the user environment, and what their brand stands for,” said Joe Guest, President, Durabook Americas. “AE Tools is known for quality diagnostics solutions and a lifetime commitment to their product. This gives their customers piece-of-mind and makes the two of us a great match. We built the Durabook brand around quality and longterm commitment to the customer, which allows us to help AE Tools deliver these same values to their customers.” 

About the Durabook SA14 

The Durabook SA14 R3 (Kaby Lake version) includes Intel 7th generation Core processors, an Intel HD 620 Graphics package, up to 14 hours of battery life, and a 64-bit Windows 10 operating system. The device features an optional sunlight readable HD (1366 x 768) LCD with optional resistive touchscreen, a quick release 500GB-1TB HDD or 128GB-1TB SSD, and 8GB-32GB DDR4 RAM. The SA14 also includes Intel® Dual Band Wireless AC8260 (a/b/g/n/ac), Bluetooth 4.2, Gobi 5000 LTE, a GPS module with built-in GPS antenna, Intel® vPro™, an integrated Smart Card Reader, TPM2.0 and a fingerprint scanner.  

Built for the Real World 

The rugged Durabook SA14 R3 is MIL-STD-810G drop and vibration rated, making it the perfect notebook for use in a wide variety of semi-rugged applications, including those found in vehicle service bays, public safety, government, military, and field service. The device also has a best-in-class IP53 rating. 

For complete Durabook SA14 R3 specifications, visit 

Known for reliability, performance and attractive acquisition costs, the Durabook brand has a loyal customer base around the globe. Durabook devices are used by most branches of the U.S. Armed Forces, public safety agencies across the country, numerous field service organizations, as well as companies in oil & gas, logistics, healthcare, utilities and automotive markets. 

Durabook Americas Support Services 

To help its customers address the challenges and complexity of deploying and managing their mobility solutions, Durabook Americas offers a wide range of support services. These services include device customization, consulting, disk imaging, deployment assistance, installation, extended and no-fault warranty options, warranty depot repair center with 48-hour turn-around-time, a live US-based call center, device retirement, and an online support center for drivers and manuals. 


Durabook rugged computers are available from authorized resellers. All products include a standard three-year warranty. The warranties of the U11, R8300 and R11 models also cover accidental damage. For warranty details go to Sales inquiries for Durabook products should be directed to or 800-995-8946. 

About AE Tools 

AE Tools provides aftermarket repair shops, heavy-duty repair facilities, and automotive locksmiths around the world with OEM-level diagnostic solutions and dealer-level support for on-car computer programming, immobilizer, and security-related issues, along with scan tool maintenance and repair. To set their service apart, AE Tools provides lifetime support for all the solutions it sells. For more information on AE Tools, go to  

About Durabook Americas 

Durabook Americas, Inc. is the North American subsidiary of Twinhead International Corporation, a leading manufacturer and customizer of rugged computing solutions, including the globally acclaimed Durabook brand. Driven to meet customer needs, Durabook devices are designed, manufactured and tested in-house to assure maximum quality and reliability. These cost-effective ruggedized laptops, tablets, and all-in-one PCs are high-performance solutions that increase productivity, drive a clear return on investment and deliver a low total cost of ownership for government and enterprise customers in markets like oil & gas, power & utilities, field service, military, and public safety. 

Durabook Americas, Inc. is headquartered in Fremont, California from where they also provide final assembly, inventory, technical support and other services. For more information on Durabook Americas, Inc., and the Durabook product line, visit 

All products/services and trademarks mentioned in this release are the properties of their respective companies. 

©2018 Durabook Americas. All rights reserved. 

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CONTACT: Durabook PR
Durabook Americas Inc.

Source: Nasdaq Automotive News

Author: News Editor

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